Last updated: 22 July 2026
This Refund Policy applies to subscriptions to RocketFeed, a service provided by Acode LLC and sold through Paddle.com Market Ltd (“Paddle”) as the Merchant of Record. It forms part of our Terms of Service and should be read together with the Paddle Refund Policy and Paddle Buyer Terms.
We want you to be confident in RocketFeed. If you are not satisfied, you may request a full refund within 14 days of your first subscription payment. This applies to your initial purchase of a new subscription.
Subscriptions renew automatically each month. You can cancel at any time, and your cancellation takes effect at the end of the current billing period — you keep access until then and are not charged again afterwards. Because access continues through the paid period, renewal payments are generally non-refundable and we do not provide partial or pro-rated refunds for unused time, except where required by law or at our discretion (for example, in the case of a genuine service failure).
If the Service is materially unavailable or fails to function due to a fault on our side, and we are unable to resolve it within a reasonable time, you may be entitled to a refund or credit for the affected period. Contact us so we can investigate and put it right.
You can request a refund or cancellation in either of the following ways:
Approved refunds are issued by Paddle to your original payment method. Processing times depend on your bank or card issuer, typically within 5–10 business days.
Refunds may not be available where a subscription has been used in breach of our Terms of Service, or where a refund request is made in a manner we reasonably consider fraudulent or abusive. Any statutory rights you have as a consumer are not affected by this policy.
Acode LLC · Pushkin Street 46, 0010 Yerevan, Armenia · [email protected] · +374 55 782 705. For payment and billing matters, Paddle provides buyer support at paddle.net.